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Frequently Asked Questions |
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1. What are the system requirements?
- Microsoft Windows 2000, XP, Vista, or 7 on your PC
- Mac OS X 10.2 or later on your Mac (Jaguar, Leopard, Snow Leopard, Lion)
- 64 MB RAM
- Enough hard drive space to hold all of your email
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2. What versions of Outlook Express are supported?
Outlook Express to Entourage currently supports all versions of Outlook Express newer than 2000. This includes:
- Outlook Express 2000
- Outlook Express ME
- Outlook Express XP
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3. What versions of Entourage are supported?
Outlook Express to Entourage currently supports Entourage 2008 only. If customer demand is high enough we will add support for previous Entourage versions as well. |
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4. What all is transferred using Outlook Express to Entourage?
Outlook Express to Entourage will export/import the following information:
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5. What does the Outlook Express to Entourage DEMO transfer?
The Outlook Express to Entourage DEMO will export the following items:
- 5 Individual Emails
- 5 Contacts
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6. Does Outlook Express to Entourage transfer my Notes and Tasks?
No, Outlook Express to Entourage does not currently transfer the Notes and Tasks. Support for these features will be added in the future. |
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7. How many times am I allowed to use Outlook Express to Entourage?
You are allowed to use Outlook Express to Entourage as many times as needed from any one computer. |
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8. Am I allowed to use Outlook Express to Entourage on multiple computers?
A single license of Outlook Express to Entourage allows you to export all of your Outlook data from one PC. If you need to export data from more than one computer you will need to purchase multiple licenses. |
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9. Does Outlook Express to Entourage also move my Outlook Express settings into Entourage?
Outlook Express to Entourage does NOT move settings from Outlook Express to Entourage. |
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10. Can I choose only to export specific items from Outlook Express?
When running Outlook Express to Entourage you will see an option labeled 'Advanced'. By choosing this option you will be able to select whether or not you want to move email, contacts, or both. |
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11. Does Outlook Express to Entourage maintain my account's folder structure?
Outlook Express to Entourage will maintain your Outlook Express account's complete folder structure. This feature allows you to keep your emails sorted identically to how it is now in Outlook Express. |
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12. My question wasn't listed here. What should I do?
If you're question were not listed here, you will want to contact our highly-skilled technical support department to obtain an answer. Emails are answered the same business day. |
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